4 min read

Point of Sale (POS) System: A comprehensive guide for restaurants and bars

A Point of Sale (POS) system is critical for operating a restaurant or bar. Here, you'll find answers to 6 common questions about POS systems.

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Favrit Team

About this Guide

A POS system is crucial for running a restaurant or bar. From the moment guests arrive until they depart, there are endless opportunities to provide a great guest experience and maximize revenue. Waitstaff must be prepared, the food must be excellent, and everything must seamlessly come together.

An efficient, profitable, and stable POS system can automate many simple routine tasks, allowing you to focus more on guests and service. But what exactly is a POS system, and how does it work? How do you know you're choosing the right POS system? Read on for a comprehensive overview of the common questions that arise when selecting a POS system for restaurants and bars.

6 common questions about POS systems

1. What is a POS system?

A POS system is the combination of software and hardware that restaurants and bars use to manage orders and transactions. A POS system is also commonly referred to as a Point of Sale System.

2. What training is needed to operate a POS system?

The training required to use a POS system will vary depending on the provider you choose. Modern providers often have user interfaces similar to everyday apps and tools, requiring less training. Older POS systems may have a unique appearance and require more training.

3. What functionality is important for restaurants and bars?

The most crucial aspect for restaurants and bars is to have a system that simplifies the workday. You must be able to handle various ordering methods, including over the counter, through the server, or via the guest's mobile phone. Additionally, it's essential to manage orders effectively, add kitchen comments, easily view orders, make changes, and communicate when the kitchen should prepare appetizers, main courses, desserts, etc. Once all of this is done, it's important that the system supports payments with cash, cards, or mobile. Lastly, it's advantageous for the POS system to provide the desired reports and have direct integration with your accounting system.

4. What is the difference between a modern and traditional POS system?

The significant difference between a modern POS system and a traditional one is that the modern system can run on various devices. You no longer need to invest heavily in specially made equipment; you can simply use mobile phones, tablets, or computers. This also allows you to fall back on using 4G networks if you lose internet connectivity for a period. Additionally, modern POS systems often have simpler training for employees because they are more user-friendly.

5. How do you research which system to choose?

Look into various providers and what they offer. Ensure they focus on the industry you are in to be confident that they understand your needs. Some systems focus on events or retail, while others specialize in restaurants and bars. Most providers have easily accessible information online.

6. Who should choose the Favrit POS system?

Favrit specializes in restaurant and bar solutions and, therefore, has a deep understanding of the challenges in the hospitality industry. Favrit is a modern POS system, making it suitable for those who want easy access anywhere and the flexibility to run the system on any equipment. Interested in learning more? Get in touch with us and we will give you a demo.